Shipping policy

Effective Date: October 5, 2026

Where We Ship

We currently ship to addresses within the United States.

Processing Time

• Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
• You will receive a confirmation email with a tracking number once your order ships.

Shipping Times

Delivery times are estimates and may vary due to carrier delays or weather conditions.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order.

Order Tracking

Once your order ships, you will receive an email with a tracking link. You can also track your order on the carrier's website using your tracking number.

Lost or Damaged Shipments

If your order arrives damaged or goes missing:

• Contact us within 7 days of the expected delivery date
• Email info@orviroo.com or call 606-620-1324
• We will work with the carrier to resolve the issue promptly